Frequently Asked Questions
Everything you need to know about shopping with Haight.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. Since our fits vary by collection, we recommend measuring yourself and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Where are your clothes manufactured?
At Haight, we prioritize ethical production. Our garments are manufactured in certified facilities that ensure fair wages and safe working conditions for all artisans.
Can I track my order?
Yes, once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.